FAQ

How are you different?

For starters, I'm an experienced professional and I know what I'm doing. I have many years of business client experience and I have done my own data analysis and management, so I have a solid perspective on how critical your data and infrastructure are to your work. My solutions are not necessarily "cookbook" - I will actually analyze your problem with a thought to cost, practicality, and continuity of operations.

I will also provide you with an "after-action report" - this explains what I found, what I did, and what I recommend. There is total transparency. I can prepare documentation that will help you to maintain continuity of knowledge about your infrastructure.

I hate the techno-speak. Can you explain what you've done so I can understand it?

Yes! in my "day job" I work with people of many different skill levels, and even non-native speakers of English. Einstein is reported to have said: "If you can't explain something simply, you probably don't understand it". Very true indeed. I have worked with "typical IT guys" and I don't like them (hey, I'm a bastard you know). They toss buzzwords around and generally like to find the hardest and most exotic way to do something. I KNOW that without YOU (the user), there is NO reason for guys like me to exist. It's about YOU, what you want, and what you want to accomplish - period.

Why do they call you the "Computer Bastard" anyway?

Well, my wife is the Waxbitch so it seemed like a good idea.